Patient care policy

Specialist, close and rigorous are three adjectives that define how the patient care policy of Walk and Heal is, the entity is based on four major principles that guide health professionals towards excellence.

All professionals in the health and administrative field of Walk and Heal share 10 commitments to promote continuous improvement and promote quality care that guarantees excellence.

1. Generate a climate of trust that favors the intimacy and confidentiality of the patient offering a family and cozy treatment.

2. Respect the health and integrity of the patient and his family.

3. Accompany the patient throughout the entire care process.

4. Coordinate effectively with all departments and professionals.

5. Easy administrative procedures.

6. Efficient solving doubts and problems.

7. Promote the active participation of patients from satisfaction surveys and with the opening of multiple communication channels.

8. Facilitate access to information through digital systems.

9. Promote sustainability from an efficient and socially and socially balanced organization.

10. Establish a continuous improvement policy of our quality management system.